Woke up Monday morning feeling pretty good about the church services on Sunday. Things went smoothly, the team was working well together, and it felt nice to get a few compliments and positive feedback on the sermon after the service.
The next day I can feel a little drained so the morning ritual takes a little longer with that extra cup of joe helping shake the fog. Open the email and there it is, pages and pages of “feedback” and it’s filled with smiley face emojis that just don’t seem to cover the cantankerous tone.
Of the two, which type of feedback keeps you up at night? Encouragement or criticism?
Leaders are always getting unsolicited feedback. Some positive and some less so. Process the negative for any lesson to be learned, acknowledge receipt, respond with grace, but move on.
Save the good stuff!
Create a folder for the encouraging emails. Shoebox for nice cards. Take a picture of a gift and make a note.
Leadership and feedback go hand in hand, and it can help to have a place to go to help reorient during those times when the bad outweighs the good.
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